Reset Notion

hc: troubleshooting articles

Resetting Notion may help resolve issues like content not displaying correctly.

Note:

  • Resetting your app or browser will log you out of any active Notion accounts. Make sure you have your login information handy so you can sign back in after resetting!

  • Not seeing your menu bar? On Windows, you may have to press alt to see it appear.

To reset Notion for desktop:

  1. Select View in your device’s menu bar → Force reload.

  2. Select Help in your menu bar → TroubleshootingReset & Erase All Local Data.

  3. Close Notion, then:

    • On Mac: Open Finder, then select GoGo To Folder in your menu bar. Enter /Users/<USERNAME>/Library/Application Support, then delete Notion.

    • On Windows: In File Explorer, go to C:\Users\<USERNAME>\AppData\Roaming, then delete Notion.

Chrome and Microsoft Edge

  1. Open Developer Tools using cmd + option + i for Mac, or ctrl + shift + i for Windows.

  2. With Developer Tools open, right click the refresh button in your browser.

  3. Select Empty Cache and Hard Reload.

  4. In Developer Tools, go to Application and expand the Cookies on the left hand side.

  5. Right click on the Notion link and select Clear.

Safari

  1. Open the Safari menu in your system menu bar, and select Preferences.

  2. In the Privacy section, select Manage Website Data.

  3. Find and select Notion, then select Remove All.

Firefox

To the left of the URL, select 🔒 → Clear Cookies and Site Data → Remove.

To reset Notion for mobile, simply delete the app from your device and reinstall it. Don’t worry about losing your Notion data — it’s synced to your account!


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